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Maximizing Customer Satisfaction: Before and After Sales Services for Real Estate

Posted by admin on 2022-10-21

When it comes to buying and selling properties, excellent customer service is critical to building trust and long-term relationships. To help ensure that our clients receive the highest level of service, we offer a wide range of before and after sales services that are designed to meet their specific needs.

Pre-Sale Services

Before a property is sold, we provide the following services to help our clients make informed decisions:

  1. Property Research and Verification
  • We understand that purchasing a property is a significant investment, and we strive to ensure that our clients receive accurate and up-to-date information about the properties they are interested in. Our team conducts extensive research and verification of the property’s details, including its ownership, registration status, and potential legal issues.
  1. Reliable Company Research
  • In addition to researching the property itself, we also conduct research on the companies selling the property to ensure that they are reliable and trustworthy. We verify their reputation in the market, their financial standing, and their legal compliance.
  1. Contract Review
  • We carefully review all sales contracts to ensure that our clients understand their rights and responsibilities. We provide information on the terms of the contract, including the responsibilities of both parties and any potential legal issues that may arise.

After-Sale Services

After a property is sold, we continue to provide support to our clients to ensure their satisfaction. Our after-sale services include:

  1. Lease Agreement Preparation and Tenant Handling
  • We provide support to our clients in preparing lease agreements and handling any issues that may arise with tenants. We ensure that the lease agreements are legally sound and protect the interests of our clients.
  1. Subscription Services
  • We assist our clients in setting up electricity, water, and natural gas subscriptions for their new properties, making the process convenient and hassle-free.
  1. Hidden Defects Resolution
  • In case of any hidden defects in the property, we work with the sales company to ensure that the issues are resolved promptly, protecting our clients’ investment.
  1. Tax Transactions and Dues Management
  • We handle all tax transactions and dues management on behalf of our clients, ensuring that they are compliant with local laws and regulations.
  1. Maintenance and Repair
  • We take care of all maintenance and repair needs for our clients, making sure that their properties are well-maintained and in good condition.
  1. Complaint Handling
  • We offer practical solutions to any complaints or problems that our clients may have with their properties, ensuring that their issues are resolved promptly and efficiently.

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